Basic information
Controller: José Ramón Angulo Sánchez, self-employed professional, NIE Z0725009P. Address: Calle Reyes Católicos, 34, 1.º, 03600 Elda, Alicante, Spain. Contact: info@joseangulo.es. Purpose: answering enquiries, assessing suitability, organising visits and preparing or managing a work proposal. Legal bases: pre-contractual steps requested by the person concerned, legal obligations and, where applicable, consent for optional uses such as publishing an identifiable case. Recipients: necessary technology providers and public bodies where legally required. If you choose WhatsApp, WhatsApp Ireland Limited is involved under its own terms and privacy policy. Applicable rights include access, rectification, erasure, objection, restriction and portability, requested at info@joseangulo.es.
1. Data processed
Information may include identification and contact details, town, relationship to the property, problem description, photographs, measurements, communications and data necessary for the commission. Do not send identity documents, bank details, medical information or unnecessary third-party information.
2. How the form works
The form prepares a summary on your device and opens WhatsApp. The website does not store answers or photographs and does not automatically reserve a visit. José Angulo Soluciones Técnicas starts receiving the information when you choose to send the message through the selected channel.
3. Purposes
To answer and classify enquiries; request information or photographs necessary to assess a case; organise a technical visit and prepare a quotation; manage the contract, work and documentation; and meet legal and tax obligations or address claims.
4. Retention
Enquiries that do not result in a contract are retained for a maximum of twelve months after the last communication, unless a request, negotiation or claim remains pending. For commissioned work, data is retained during the relationship and subsequently for the legal periods necessary to meet obligations and possible liabilities.
5. Photographs and publication
Photographs supplied to study or document work are not published as a commercial case without specific authorisation. Before sending images, avoid faces, vehicle registration numbers, documents or other personal information unrelated to the technical problem.
6. Providers and international transfers
Hosting and communications providers access data only when necessary to deliver their services. Choosing WhatsApp moves the communication to its platform, which may process and transfer data internationally with the safeguards described in its Privacy Policy for the European Region.
7. Rights and complaints
Write to info@joseangulo.es stating your request and verifying identity when necessary. You may also complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos). No automated decisions or profiling are carried out with data received through these channels.
8. Security and changes
Reasonable measures are applied to limit access and retain only necessary information. This policy will be updated if channels, providers or processing purposes change.
WhatsApp · Privacy · Agencia Española de Protección de Datos